Vintage 00s handmade new kimono in blue

Return Policy

RETURNS & REFUNDS

Your 100% satisfaction is very important to us. If You got unwanted item, the item is damaged or not as accepted You can return it to us. All returns has to be made within 5 working days of the order delivery date. Your money for the unwanted goods as well as purchased delivery cost will be issued as full refund to the original form of payment once we will receive the item and process it.

The cost of returning unsatisfied goods is paid by customers.

Undeliverable parcels:

If your order cannot be delivered it will be returned to us and You will have the full refund.

If you wish to return unwanted goods please make sure that:

• The item cannot be damaged.
• The appearance of the product has not changed substantially.

For return requests, please email support@ancebazaar.com

SHIPPING

We offer worldwide shipping, with fully tracked services. Express services are available upon request support@ancebazaar.com

• All packages will be shipped from EU.
• All packages will be shipped within one – three days after purchase received.
• Orders are being shipped each day from Tuesday to

• Orders placed on Friday will not be shipped until the following Tuesday.

• All EU tracked orders are shipped using national post services: Deutsche Post, PostNord, Poste Italiane, Correos, PostNL, AnPost & La Poste etc.

Delivery time

• International Delivery – Europe
  International Tracked Delivery – Europe – delivered in 5-14 working days.
• International Delivery – Rest of World
  International Tracked Delivery – Rest of World – delivered in 9 -21 working days.

Please note: Saturday, Sunday & Holidays are not classed as a working day. Delivery times are estimates only and are not guaranteed, due to circumstances out of our control.